Skip to content
Privacy Policy

Your Privacy Matters

We are committed to protecting the privacy of every student, parent, and educator on our platform.

Last updated: August 2026

1. Child-Directed Service

  • QuizOwl is a child-directed educational service designed for children aged 5–15 in India. A parent or guardian creates the account, provides the child's details, and consents to the child's use of QuizOwl.
  • We follow practices aligned with the U.S. Children's Online Privacy Protection Act (COPPA) and India's Digital Personal Data Protection (DPDP) Act, 2023 for children's data: we collect only the limited information needed to run the learning experience, we never use it for behavioural advertising, and a parent can review or delete their child's data at any time.
  • We do not knowingly allow a child to create an account without a parent/guardian. If you believe a child has provided us personal information without parental consent, please contact connect@quizowl.in and we will remove it.

2. What Data We Collect

  • Parent/guardian account: full name, email address (used to log in), and an optional phone number.
  • Child profile: a display name of your choosing, plus the academic board (CBSE / SSC English / SSC Semi-English), class level (Upper KG to Class 10), and the age band our system derives from that class — used only to show the right quizzes.
  • Subscription & trial: your plan status (free trial / premium / expired) and the trial start and end dates. A one-month free trial starts automatically when you set up a profile; no payment is required for it.
  • Learning & progress data: quiz and homework attempts, answers given, scores, accuracy, time spent, XP and level, coins, gems, streak days, badges/awards, mascot costumes, sound theme, chosen avatar, and progress through journeys, daily challenges, IQ/GK/AI, spoken-English and mini-game modules.
  • Spoken English pronunciation: a short microphone recording that is analysed to give pronunciation feedback. See Section 8 for how this is handled.
  • School accounts (for schools using QuizOwl): school name, student name, parent email and phone, class and teacher assignments, and school-issued login credentials — managed by the school's administrators, teachers and principal.
  • Device & technical: basic device and session information needed to keep you logged in and keep the app working. We do NOT access your contacts, calendar, camera, location, NFC, Bluetooth, or phone-call information.

3. Why We Collect Each Type

  • Account & child profile → to create a safe, personalised learning journey at the right board, class and age level.
  • Subscription & trial dates → to activate your free month and grant or restrict premium features.
  • Learning & progress data → to track progress, award badges/XP, show parents and teachers how the child is doing, and recommend the next lesson.
  • Pronunciation audio → solely to score how clearly the child spoke a line, then it is discarded (only the score is kept).
  • School-managed data → to let the child's school, class teacher and principal view progress and assign homework.
  • We never sell personal data, and we never use it for targeted or behavioural advertising.

4. Payments

  • Premium subscriptions are billed through our payment partner Stripe. Stripe processes your card or UPI details directly — QuizOwl never sees or stores full card numbers.
  • We keep only your subscription status and billing dates on our side, so we can enable premium content.
  • Subscriptions auto-renew and can be cancelled anytime from your app store account or by contacting us.

5. Data Sharing

  • We do not sell your data — ever.
  • We share data only with service providers that help run QuizOwl (e.g., the Base44 hosting/database platform, the Stripe payment processor, and the speech-transcription service for pronunciation) — each bound by strict data-protection terms and used only to deliver the feature.
  • Schools using QuizOwl can see their own students' progress and manage their classes; they cannot see other schools' data.
  • We may share anonymised, aggregated statistics (never individual identities) for reporting or product improvement.

6. Cookies & Tracking

  • We use session/local storage to keep you logged in and remember your preferences (theme, avatar, sound).
  • We do not use third-party advertising cookies or ad networks.
  • Any analytics we use are anonymised and never tied to your child's identity.

7. Data Retention

  • We keep your data while your account is active, and for school accounts while the school remains onboarded.
  • When you delete an account (from Settings → Delete Account, or by asking your school to remove it), we erase the personal data within 30 days.
  • Pronunciation audio is not retained beyond the short time needed to score it.

8. Your Rights (and a Parent's Rights Over a Child's Data)

  • Access: you can ask for a copy of the data we hold about you or your child.
  • Correction: you can update your name, your child's display name, and contact details anytime in Settings; board/class are fixed at signup for accurate quiz content.
  • Deletion: you can delete the account and all associated data yourself, or ask us to do it.
  • Withdraw consent: a parent can withdraw consent and close the child's account at any time.
  • To exercise any of these rights, email: connect@quizowl.in.

9. Microphone & Spoken English

  • QuizOwl uses the microphone ONLY after a child taps "Start Speaking" inside a Spoken English lesson — it is never activated automatically, on launch, or in the background.
  • A visible "Listening…" indicator appears while the microphone is active, and recording stops automatically after each attempt (and after 6 seconds at most).
  • A short, plain-language disclosure appears the first time before the device permission request, so a parent or child can choose "Continue" or "Not Now".
  • Audio is uploaded only to produce pronunciation feedback and is processed under a randomised, non-identifiable filename. It is never used for advertising, profiling, or unrelated AI training.
  • Only the pronunciation score is saved — not the raw audio — and no audio URL is ever returned to your device.
  • Parents can delete a child's pronunciation history and all associated data — either by deleting the account in Settings, or by contacting connect@quizowl.in.

10. Contact Us

  • For any privacy concern or to exercise your rights, a parent or guardian can contact us at connect@quizowl.in.
  • We aim to respond to all privacy-related queries within 48 hours.